Customer feedback

Published customer feedback.

Every quote below was posted publicly on Google by a Tropical Plumbing customer. We display them word for word, with the reviewer's name and a link to the original, and we do not display a review until its source, attribution and permission have been verified.

4.8 out of 5 across 116 Google reviews, as of September 22, 2026.

“Ernesto was very patient. Very kind. He took his time in resolving my plumbing issue he replaced my bathroom faucet. The old one was leaking I am very pleased with his services…”

Todd Waryck · · View original source

“Ernesto was early so we didn't have to wait all morning. He was very courteous and professional and analyzed the problem quickly and accurately. He had to go to Home Depot for the parts, which he did and fixed our issue. Very satisfied.”

Linda Rath · · View original source

“These guys are great. Fast scheduling. Arrived on time, got right to work and fixed the whole home back up immediately. 2nd time I've needed their service in the past 6 months.…”

Joey Giffee · · View original source

“Had a drain line issues and the tropical team did a great job getting us back up and running.”

Zachary Edington · · View original source

“Nathan and Team are top notch whether its new construction for a commercial build or residential service plumbing needs, we are happy to highly recommend. We will use again!”

Adam Metauro · · View original source

“Ernesto is awesome! He replaced our seized garbage disposal with ease and also noticed our drain for the dishwasher was not secured properly. He took the time to ensure it was fully secured along with everything else under the sink.…”

Brooke Thurston · · View original source

“Tropical plumbing did a great job! I asked a family member if she knew of a good plumbing company and she referred me to Tropical. she too had a great experience with them… loved Ernie. I had a difficult job, a problem ive had for YEARS. And I’ve had many plumbers over the years and not 1 of them could fig out what was wrong. But Ernie did.…”

Stacey OBrian · · View original source

“Kimberly, Andres and Anthony were unreal. You do not get service, professionalism, and politeness, Like this anymore. I cannot rave enough about the positive experience we had getting our water heater replaced. Within 24 hours of knowing that my water heater was leaking all over my garage it was fixed and handled.”

Barbara Ray · · View original source

“I recently had the pleasure of having Ernesto from Tropical Plumbing Company repair a leak in my kitchen, and I couldn't be more satisfied with the service I received. From the moment he arrived, Ernesto was professional, punctual, and very knowledgeable about plumbing issues. He quickly assessed the situation and explained the problem in a way that was easy to understand. Ernesto worked efficiently and meticulously, ensuring that every detail was taken care of. By the time he finished, my kitchen was left clean, and I felt confident that the problem was thoroughly resolved.…”

Dr James McCalla-Graham · · View original source

“Ernesto arrived on time, he was very friendly ( even to our nosy cat) and very professional. He fixed our toilet in no time and then cleaned up the whole area. We would highly recommend him to anyone”

Mark Hathcock · · View original source

“I had a GREAT experience with Tropical Plumbing Co. Kimberly in the office got a plumber to my home the same day for a back-up. Ernesto was knowledgeable, professional, and quickly diagnosed and fixed my issue. Everything was explained clearly, and the work was done efficiently. It’s rare to find such reliable and courteous service from the office staff to the plumber.…”

Jessica A · · View original source

“Tropical Plumbing is simply the best. From the owners, office staff and technicians, Tropical Plumbing provides outstanding service. They responded quickly with professionalism and were sure to give us spot on diagnosis and repair. They first came to diagnose our problem (broken pipe and leaky hot water heater), parts were ordered and they were finished the next day. They had a well maintained truck and proper tools.…”

Betty Kennedy · · View original source

“We had a leaky intake water valve which they took care of immediately. Doannis was prompt and professional. They will be my go to plumbing service in Cape Coral.”

Peter Welke · · View original source

“The owners and staff of Tropical Plumbing have integrity, great customer service, honestly care about the job, and willing to go the extra mile to make the experience great! There is nothing like that combo when it comes to caring for your home…”

Lauren Furjanic · · View original source

“Came out and diagnosed an issue with our water and well within an hour of calling. It was 8 at night and we had no idea what to do. He helped fix it all up for us by 920pm.…”

Lori B · · View original source

“Excellent service. They were polite, respectful and very courteous. They explained the issue and walked me through the whole process. Very very satisfied. I wish all technicians were the same as this experience.”

Monico Nadera · · View original source

This is a selection. Every review Tropical has received is on the Google profile, including the ones that are not flattering.